Privacy Policy

For The Tudor Barn Belstead

Effective Date: 04/10/23

At TTBB we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information from you when you interact with our website or services:

  • Contact Information: This includes your name, email address, phone number, and postal address.

  • Event Details: Information about your wedding or event, including the date, guest count, and any specific requests or requirements.

  • Payment Information: If you make a reservation or purchase through our website, we may collect payment details, such as credit card information or other payment methods.

1.2 Usage Data

We may also collect non-personal information about your interaction with our website and services. This includes:

  • Log Data: Information about your device and how you use our website, such as your IP address, browser type, referring/exit pages, and the date and time of your visit.

  • Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Reservation and Event Planning: To facilitate your booking and plan your event at our wedding venue.

  • Communication: To communicate with you regarding your reservation, and event details, or to respond to your inquiries.

  • Marketing: To send you promotional materials, special offers, and newsletters if you have opted in to receive them. You can opt out of these communications at any time.

  • Analytics: To analyze and improve our website and services, including monitoring website traffic and user behaviour.

  • Legal Obligations: To comply with legal requirements and respond to lawful requests from law enforcement agencies.

3. How We Protect Your Information

We take security seriously and implement appropriate measures to safeguard your personal information. These measures include:

  • Secure Socket Layer (SSL) encryption to protect data transmission.

  • Regularly updated security protocols.

  • Access controls to limit who can access your information.

  • Secure storage of personal information.

4. Disclosure of Your Information

We may share your personal information with the following entities:

  • Service Providers: Third-party service providers who assist us in carrying out business functions, such as payment processing, marketing, and website maintenance.

  • Legal Requirements: When required by law, we may disclose your information to comply with legal obligations or protect our rights.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to your personal information and make corrections if necessary.

  • Opt-Out: You can opt out of receiving marketing communications from us at any time.

  • Data Deletion: You can request the deletion of your personal information, subject to legal requirements.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post any updates on this page with a revised effective date.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@thetudorbarnbelstead.co.uk

By using our website and services, you agree to the terms outlined in this Privacy Policy.